All Systems Operational

About This Site

Welcome to the MyPass status page. As part of our commitment to operate a secure, performant and transparent service; the following page will provide detail on all scheduled maintenance and incidents as well as general up-time and system performance metrics.

If you have any queries about MyPass or its operation, please get in contact with us at support@integralis.co.za.

MyPass Portals Operational
90 days ago
100.0 % uptime
Today
Web Client ? Operational
90 days ago
100.0 % uptime
Today
Helpdesk Client ? Operational
90 days ago
100.0 % uptime
Today
Identity Verification Client Operational
MyPass Cloud Services ? Operational
90 days ago
100.0 % uptime
Today
Discovery Services ? Operational
90 days ago
100.0 % uptime
Today
Notification Services ? Operational
90 days ago
100.0 % uptime
Today
Enrollment Services ? Operational
90 days ago
100.0 % uptime
Today
MyPass Cloud (POD1) Operational
Clients Frontends ? Operational
Platform Services ? Operational
MyPass Cloud (POD2) Operational
Clients Frontends ? Operational
Platform Services ? Operational
MyPass Cloud (POD3) Operational
Clients Frontends ? Operational
Platform Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 31, 2025

No incidents reported today.

Jul 30, 2025

No incidents reported.

Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025
Resolved - On July 23 2025, at approximately 12:32 PM SAST, our web server cluster experienced a loss of network connectivity, resulting in degraded service availability across our Self-Service Portals. The issue was caused by a network abnormality at our service provider, impacting inter-server communication and causing partial outages for our MyPass hosted applications.
Jul 23, 12:32 SAST
Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.