All Systems Operational

About This Site

Welcome to the MyPass status page. As part of our commitment to operate a secure, performant and transparent service; the following page will provide detail on all scheduled maintenance and incidents as well as general up-time and system performance metrics.

If you have any queries about MyPass or its operation, please get in contact with us at support@integralis.co.za.

Uptime over the past 90 days. View historical uptime.
MyPass Portals Operational
90 days ago
100.0 % uptime
Today
Web Client ? Operational
90 days ago
100.0 % uptime
Today
Helpdesk Client ? Operational
90 days ago
100.0 % uptime
Today
Identity Verification Client Operational
MyPass Cloud Services ? Operational
90 days ago
99.99 % uptime
Today
Discovery Services ? Operational
90 days ago
100.0 % uptime
Today
Notification Services ? Operational
90 days ago
99.99 % uptime
Today
Enrollment Services ? Operational
90 days ago
100.0 % uptime
Today
MyPass Cloud (POD1) Operational
Clients Frontends ? Operational
Platform Services ? Operational
MyPass Cloud (POD2) Operational
Clients Frontends ? Operational
Platform Services ? Operational
MyPass Cloud (POD3) Operational
Clients Frontends ? Operational
Platform Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 17, 2025
Service Advisory – SMS delivery delays
Resolved - All services have been tested and are operating normally. The earlier SMS delivery issue has been resolved and the incident is now closed. We’ll continue light monitoring.

If you notice anything unusual, please contact support. Thank you for your patience.
Sep 17, 09:53 SAST
Monitoring - The earlier delays and intermittent delivery from our upstream SMS providers have been resolved. Message traffic is flowing normally and we’re actively monitoring to ensure stability.

If you notice any further issues, please let us know. We’ll share additional details if anything changes. Thank you for your patience.
Sep 17, 09:48 SAST
Investigating - We’re experiencing delays and intermittent delivery from our upstream SMS providers. Our team is actively investigating with the vendors and working to restore normal service. No action is required on your side. We’ll share further updates as soon as possible. Apologies for the inconvenience.
Sep 17, 09:33 SAST
Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

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