All Systems Operational
About This Site
Welcome to the MyPass status page. As part of our commitment to operate a secure, performant and transparent service; the following page will provide detail on all scheduled maintenance and incidents as well as general up-time and system performance metrics.
If you have any queries about MyPass or its operation, please get in contact with us at support@integralis.co.za.
MyPass Client Portals
Operational
Web Client
Operational
Helpdesk Client
Operational
Identity Verification Client
Operational
MyPass Platform Services
Operational
Discovery Services
Operational
Notification Services
Operational
Enrollment Services
Operational
MyPass Cloud (POD1)
Operational
Clients Frontends
Operational
Platform Services
Operational
MyPass Cloud (POD2)
Operational
Clients Frontends
Operational
Platform Services
Operational
MyPass Cloud (POD3)
Operational
Clients Frontends
Operational
Platform Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Patch to 4.5.0.26444 Oct 30, 2026 20:00-21:00 SAST
Dear Customer
We will be deploying critical security patches to all MyPass Cloud PODs. Over this period we will be adding improvements and bug fixes to many existing components.
Maintenance Details
Start: 30 Oct 2026, 20:00 SAST
End: 30 Oct 2026, 22:00 SAST
Purpose: Patch version 4.5.0.26444
Impact: The patching may cause a brief reset, resulting in intermittent downtime of approximately 5 minutes. No action is required from customers.
In case you require more information regarding the patch, feel free to contact us on info@mypass.co.za and we'll be more than happy to assist you.
MyPass Support Team
Posted on Oct 30, 2026 - 12:42 SAST
We will be deploying critical security patches to all MyPass Cloud PODs. Over this period we will be adding improvements and bug fixes to many existing components.
Maintenance Details
Start: 30 Oct 2026, 20:00 SAST
End: 30 Oct 2026, 22:00 SAST
Purpose: Patch version 4.5.0.26444
Impact: The patching may cause a brief reset, resulting in intermittent downtime of approximately 5 minutes. No action is required from customers.
In case you require more information regarding the patch, feel free to contact us on info@mypass.co.za and we'll be more than happy to assist you.
MyPass Support Team
Posted on Oct 30, 2026 - 12:42 SAST