All Systems Operational

About This Site

Welcome to the MyPass status page. As part of our commitment to operate a secure, performant and transparent service; the following page will provide detail on all scheduled maintenance and incidents as well as general up-time and system performance metrics.

If you have any queries about MyPass or its operation, please get in contact with us at support@integralis.co.za.

MyPass Portals Operational
90 days ago
100.0 % uptime
Today
Web Client ? Operational
90 days ago
100.0 % uptime
Today
Helpdesk Client ? Operational
90 days ago
100.0 % uptime
Today
Identity Verification Client Operational
MyPass Core Services ? Operational
90 days ago
100.0 % uptime
Today
Discovery Services ? Operational
90 days ago
100.0 % uptime
Today
Notification Services ? Operational
90 days ago
100.0 % uptime
Today
Enrollment Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 18, 2024

No incidents reported today.

Apr 17, 2024
Resolved - This incident has been resolved.
Apr 17, 07:14 SAST
Investigating - Dear Customer

We will be undergoing some minor patches on Tuesday evening. Over this period we will be adding improvements and bug fixes to many existing components.

Maintenance Details
Start: 16 April 2024 22:00 SAST
End: 16 April 2024 23:30 SAST
Purpose: Patch version 4.0.0.22036 to 4.0.0.22433
Impact: Self-Service, Helpdesk & Identity Verification portals will be unreachable during this time. The Notification and Discovery services will also be affected.

In case you require more information regarding the patch, feel free to contact us on info@mypass.co.za and we'll be more than happy to assist you.

MyPass Support Team

Apr 16, 16:35 SAST
Apr 16, 2024
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.