Patch to v4.0.0.22433 tonight
Incident Report for MyPass Status
Resolved
This incident has been resolved.
Posted Apr 17, 2024 - 07:14 SAST
Investigating
Dear Customer

We will be undergoing some minor patches on Tuesday evening. Over this period we will be adding improvements and bug fixes to many existing components.

Maintenance Details
Start: 16 April 2024 22:00 SAST
End: 16 April 2024 23:30 SAST
Purpose: Patch version 4.0.0.22036 to 4.0.0.22433
Impact: Self-Service, Helpdesk & Identity Verification portals will be unreachable during this time. The Notification and Discovery services will also be affected.

In case you require more information regarding the patch, feel free to contact us on info@mypass.co.za and we'll be more than happy to assist you.

MyPass Support Team
Posted Apr 16, 2024 - 16:35 SAST
This incident affected: MyPass Portals (Web Client, Helpdesk Client, Identity Verification Client) and MyPass Core Services (Discovery Services, Notification Services, Enrollment Services).