Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 16, 2021 - 21:00 SAST
Scheduled
We would like to inform you of the upcoming security upgrades to both our MyPass Client and Helpdesk Client applications in all data centres.
These security upgrades will include deprecation of TLS version 1.0 and 1.1 to provide more secure services and best in class encryption. As of April 16th, we will only support TLS v1.2 or TLS v1.3 protocols, meaning that all connections with a TLS version lower than 1.2 will no longer work.
If you are unable to connect to MyPass following this date, please ensure that you have the latest version of your favourite browser installed.
In case you have any questions or concerns, please feel free to contact us on help@integralis.co.za and we'll be more than happy to assist you.
Summary Date: 16th April 2021 Action: Deprecation of TLS versions 1.0 and 1.1 Impact: Connections with version lower than TLS 1.2 will no longer work Measures: Migrate from TLS v1.0 and 1.1. If you are currently using them, update or replace the clients/devices as needed
MyPass Support Team
Posted Apr 13, 2021 - 09:49 SAST
This scheduled maintenance affected: MyPass Portals (Web Client, Helpdesk Client).