Slow Response due to Backbone Network Connectivity
Incident Report for MyPass Credential Manager
Resolved
It has come to our attention that some of our customer have been effected by an network peering issue currently experienced by some of our upstream network provides. This issue has been resolved by our upstream provider but we will continue to monitor the situation.

The issue effected routing and network response which would have caused slow MyPass Web Client, MyPass Helpdesk Client and potential MyPass Gateway response times.

Our apologies for the inconvenience caused. If you are still experiencing slow response, please do not hesitate to contact us via servicedesk@iitcon.co.za.
Posted Oct 23, 2017 - 13:31 SAST