MyPass Credential Manager 3.6 Release and Upgrade
Scheduled Maintenance Report for MyPass Credential Manager
We are happy to confirm that there has been no major incidents or issues reported regarding the release of MyPass 3.6. This upgrade and maintenance window will now be closed. As always, our team is standing by at in case there are any challenges.
Posted Jan 07, 2019 - 07:39 SAST
We hope everyone is enjoying some well-deserved rest during the final few days of 2018. We just wanted to inform you that MyPass clients are now 100% operational again following the past days maintenance.

Our engineers have been hard at work to complete all the maintenance and upgrade activities.
We are pleased to report that all upgrade and maintenance activities have been completed successfully.

MyPass 3.6 is a major milestone for new features, better security and increased performance.
Over the next few hours we will be completing some house-keeping activities as well as verifying all components as users start to utilize new and existing features.

If there are any queries or concerns , please do not hesitate to reach out to us at
Posted Dec 29, 2018 - 14:27 SAST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 28, 2018 - 06:00 SAST
We are conducting a major upgrade of MyPass Credential Manager to version 3.6. Over this period we will be introducing a whole host of new features while adding inprovements and fixes to many existing components.
Combined, these improvements make MyPass and MyPass MSP Edition release 3.6 the perfect choice for large organizations and service providers who want to benefit from the highest end-user adoption rates in the industry, combined with outstanding security profile. All these features are also available on-premise with the deployment of FastPass 3.6.

The headlines:
 End-user authentication is more versatile and covers new Google, Microsoft and Duo TOTP solutions
 New responsive design for the end-user interface, making it accessible from all internet connected devices
 Faster PC client startup process as well as other performance improvements
 Many security improvements
 Multiple performance improvements
 User convenience though "choose you own authentication" scenarios and simplified menu transitions
 Many new languages for end-users and help-desk client
 Support for Bitlocker and CheckPoint recovery key retrieval
 New target repository connectors
 Support for Smart Card Authentication (Microsoft CSP)

Security improvements:
 Sign and encrypt e-mails
 SMTP connector now allows connections via TLS/SSL
 Password Policy indicator for end users now reflects ADs Complexity Password Policy in detail
 Send Notification to Manager in AD for Notifications has been added
 Protection against session high-jacking: monitoring for IP address changes in a session
 Password and challange operations have moved from using MD5 to PBKDF2 hashing
 Cookies are now per client and the Sessionid will change per request
 Cookies now separate for different modules and protocols
 AntiXSS libraries have been enforced in both front-end and backends for more general protection against XSS
 New Hardening package

Performance improvements:
 AD discovery process optimized, approximately 2-8 times faster discovery of users
 Better performance by improved caching of internal structures
 Default texts will not need to be loaded into the database any more
 Fetch log files from remote client gateway for better support to clients
 Multiple destinations (SMS Email), ability to send multiple SMS or emails to a user.
 Flexible throttle options to ensure that enrollment if not a hinderance to users
 Added editable texts for SMS Pin and Email Pins
 Added support for sending notifications and invitations to all contacts, SMS and email
 Added support for using UPN as username instead of SAMaccount name
 HelpDesk client is now available in all languages
 When users Enroll using challenge/response questions, the question chosen in the first dropdown is automatically removed from other list with questions to help the user
 In users’ free choice of authentication, then the user-id is selected first, and then only relevant authentication options are presented

New languages:
 Czech
 Estonian
 Greek
 Hebrew
 Hungarian
 Indonesian
 Latvian
 Lithuanian
 Russian
 Thai
 Turkish

As always, please feel free to reach out to us in case there are any questions or concerns. Our team is available at Please also monitor our status page ( for updates as the maintenance windows progresses.
Posted Dec 18, 2018 - 15:19 SAST
This scheduled maintenance affected: MyPass Client Services (Web Client, Helpdesk Client) and MyPass Core Services (Discovery Services, Notification Services, Enrollment Services).